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SetlystSetlyst

Contact

Contact Setlyst

Official support, privacy and copyright channels. We reply within 5 business days.

Who provides Setlyst

Allan Rigo Somensi, an individual, CPF 055.156.570-55.

Address: Rua Amedeu Arioli, 269, Bairro Licorsul, Bento Gonçalves - RS, 95705832

Contact channels

  • Support

    Questions, account, subscription, cancellation, withdrawal, refunds and complaints.

    suporte@setlyst.com.br

  • Privacy and personal data

    Data subject requests (LGPD) and communications from the ANPD. Channel under the responsibility of Allan Rigo Somensi.

    suporte@setlyst.com.br

  • Copyright and reports

    Infringement notices, counter-notices and reports about content shown on public links. Permanently available channel.

    suporte@setlyst.com.br

  • Security

    Vulnerability reports, with the subject “Security”, as described in the Security Policy.

    suporte@setlyst.com.br

Response times

  • We reply to every message within 5 business days.
  • Complete copyright notices are reviewed and, when upheld, the content is made unavailable to the public within 2 business days.
  • Data subject requests are answered within 15 days.

How to report a copyright infringement

Send the notice to suporte@setlyst.com.br, with the subject “Copyright”. So that we can locate the content unambiguously and assess the request, include:

  1. the full name or company name, CPF or CNPJ (or equivalent tax ID), e-mail address and phone number of the notifying party;
  2. if acting as a representative, a document proving the power to represent;
  3. identification of the protected work and of the ownership of the rights;
  4. the address (URL) of the public link or, where there is none, precise identification of the content (title, username or band);
  5. a description of how the content infringes the rights;
  6. a statement that the use has not been authorised by the rights holder, their representative or the law;
  7. a statement, under penalty of law, that the information is true and that the notifying party is the rights holder or is authorised to act on their behalf;
  8. a physical or electronic signature.

Incomplete notices may be returned with a request for the missing information. The full procedure, including counter-notices, is in the Copyright Policy.

To report other content that breaks the Community Guidelines, write to suporte@setlyst.com.br with the subject “Report”, giving the address of the public link and the reason.